Terms and Conditions of Use

Introduction

MIRAMAR TURISMO informs the Terms and Conditions of Use that govern its proper use. This Portal is controlled and operated by MIRAMAR TURISMO itself, a Brazilian company duly registered according to the laws of Brazil.

The content has been developed to meet current and potential clients. The objective is to address relevant information to them and the general public, presenting an institutional panel about the company. Only individuals or legal entities capable, in full exercise of their rights and obligations, according to Brazilian law and other applicable international regulations, may acquire services and products advertised on the MIRAMAR TURISMO website.

PLEASE READ CAREFULLY THE TERMS AND CONDITIONS PRESENTED HERE AND THE OTHER NOTICES THAT MAY APPEAR ON OTHER PAGES OF OUR SITE. BY ACCESSING IT, YOU AGREE TO THE PRESENT TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE, DO NOT ACCESS THIS SITE OR ANY OF ITS PAGES.

Information

MIRAMAR TURISMO is always committed to keeping all information contained on its site updated and complete, seeking to correct any inaccuracies or omissions. However, it will not assume responsibility for its use, application, or processing by third parties, in non-compliance with the original nature and function provided. We do not provide express or implied guarantees regarding the operation and content, and it is entirely your responsibility to use this material.

Any material, information, or idea that you transmit or place on this site, except for personal data information or those that the Law ensures a degree of confidentiality, will certainly be treated as non-confidential and non-proprietary, and may be disclosed or used by MIRAMAR TURISMO or its affiliates, including for the development, manufacturing, and marketing of products.

It is expressly forbidden to place or transmit any illegal, threatening, defamatory, obscene, scandalous, pornographic, and profane material to this site, which may generate any civil or criminal liability according to the Law.

The information contained on this site may be updated or modified periodically; therefore, it should not be interpreted as definitive.

Privacy of our visitors

MIRAMAR TURISMO has an express online privacy policy. All information about the user is subject to the treatment referred to in such policy. Learn more by consulting the Privacy Policy. This document is part of these Terms and Conditions of Use and should be read carefully before accepting and using our site.

Intellectual property

This site contains texts, photographs, images, logos, and sounds, protected by intellectual property rights, belonging to MIRAMAR TURISMO or licensed by its holders. By accessing the site, the user declares that they will respect the intellectual property rights, those arising from the protection of MIRAMAR TURISMO's registered trademarks, and those relating to third parties.

The company reaffirms respect for the copyright of articles and news, including reproduced photographic works. The disclosure of images of people - whose photos may be reproduced on this site - establishes a merely informative nature, considering the public character of the events where such photographs were produced.

The photos and images used on this site may not reflect their original size or current situation of the reproduced scenery, being merely illustrative. When they are of store facades or windows, at no time should the user consider any product or price that may be present in them as valid or accurate, since the photos are subject to content updates.

Reproduction of the contents - texts, figures, and graphics - of the site is prohibited, except with prior written authorization from MIRAMAR TURISMO. The user assumes all civil and/or criminal responsibility for the improper use of information, texts, graphics, trademarks, works, in short, any intellectual/industrial rights of this Site.

If, for any reason, you believe that any right is being infringed, whether by texts, articles, news, photographs, or any other work reproduced on the Site, send a detailed message, with your name and contact phone number to the Information Security team of MIRAMAR TURISMO, via email at agenciamiramar.turismo@gmail.com, so we can respond to you directly.

The eventual removal of our Site, due to the receipt of any complaint regarding an article, news, photograph, or other work reproduced here, should always be understood as a demonstration of our intention to avoid conflicts on this matter and never as an acknowledgment of any infringement of third-party rights.

User registration, password, and security

For users to enjoy the benefits provided by MIRAMAR TURISMO via the site, in some cases, prior registration is necessary. In this regard, the user agrees to: (i) provide true, accurate, current, and complete information about themselves when requested in the specific form for access to the site; and (ii) keep and update such registration information immediately, maintaining it true, accurate, current, and complete.

If any information provided by the user is false, incorrect, outdated, or incomplete, or if MIRAMAR TURISMO has sufficient reasons to suspect its veracity, it shall have the right to suspend or cancel immediately, regardless of notification, the user's registration account and refuse any current or future use of the service, or part of it.

It is the User's duty to inform the email address to be used for identification on our site and create a password, being entirely responsible for its confidentiality, as well as for any activity that occurs within their registration. The password may be changed at any time. By becoming a registered user, you will be able to use all the resources of the site responsibly. In case of problems or doubts, please contact us via email at agenciamiramar.turismo@gmail.com.

The user agrees to:

  • Immediately notify MIRAMAR TURISMO of any unauthorized use of their login on the site or any security breach of which they are aware;
  • Not leave their personal registration open on the computer after logging in with their email address and password on the site, thus avoiding unauthorized use by third parties

It is part of MIRAMAR TURISMO's policy to respect the privacy of its users. The site will not, therefore, disclose private information of Users without prior authorization, except in cases expressly provided for in the terms of the Privacy Policy or unless MIRAMAR TURISMO is obliged to do so by court order or by force of Law.

The User expressly authorizes MIRAMAR TURISMO, or someone designated by it, to use or disclose registration information and information about the use of the site for commercial purposes, including marketing, as established in these terms and conditions. It also authorizes MIRAMAR TURISMO to communicate with the user through new electronic means of SMS and mobile telephony, as well as via the Relationship Center and physical correspondence, although the main means of information is email and the site.

MIRAMAR TURISMO does not request passwords, credit card details, or other banking information from its clients via email. Therefore, if you receive an email with this content, do not respond, please disregard it and attach it to another email addressed to the Information Security team of MIRAMAR TURISMO (email agenciamiramar.turismo@gmail.com). MIRAMAR TURISMO is active in combating electronic fraud and relies on the awareness of its clients and users for safe internet navigation practices.

Report failures to us

MIRAMAR TURISMO requests its Users to report any site failures, contributing to corrections and improvements in service quality. Any error found, please copy and send it via email to agenciamiramar.turismo@gmail.com

Use of the portal and its links

Under no circumstances shall MIRAMAR TURISMO be liable:

  • For the services, products, content, policies, and privacy practices adopted by third parties that have links published on its site;
  • For acts performed by users, based on information obtained on the site and in third-party links;
  • For third-party information provided on the site (qualitative data of hotels, flight schedules, changes that occurred in programs, values, or content solely the responsibility of suppliers and/or partners);
  • For direct, indirect, incidental, punitive, or other damages (loss of profits, revenue, or information, resulting from access or inability to access this site, subsites, or interconnected sites, even if warned about the possibility of such damages occurring).

User responsibilities

The user shall:

  • Provide access to the internet and an email address for sending emails, bearing all costs charged by third parties for the provision of the service;
  • Have the necessary equipment to connect to the internet, - including, but not limited to, a computer and a modem - in addition to registering on the site, being responsible for the correction and truthfulness of the information provided and for keeping their access password secure.
  • Use updated antivirus and firewall tools to keep their computer environment secure, contributing to the prevention of electronic risks.

Modifications to these terms and conditions

MIRAMAR TURISMO may modify these Terms and Conditions of Use at any time. By navigating this site, you agree to be guided by the current terms and conditions, and it is your responsibility to check the Terms and Conditions of Use each time you visit the site.

General Provisions

This instrument constitutes the entire agreement between the parties, prevailing over any other understanding previously established. Notifications must be made in writing, via conventional mail by registered letter with acknowledgment of receipt.

Applicable Law and Jurisdiction

The Terms and Conditions of Use are governed by the legislation of the Federative Republic of Brazil. Its text must be interpreted in the Portuguese language. Users of the MIRAMAR TURISMO site submit to the Central Court of the District of Belo Horizonte, MG.

Payment methods

Credit card: the procedure is carried out in a secure environment (SSL) and through automatic processing. All provided data is encrypted and sent directly to the credit card administrator. This payment method allows installment payments for your purchases, according to the package value and the conditions offered on the site daily - installment payments are only valid for individuals, thus, legal entities may only make payment in full. The interest rate on installment purchases and the minimum amount of installments may be changed without prior notice.

The information entered in your registration is subject to confirmation after any purchase made on the site. If there is any discrepancy in the reservation made, you will be notified at the registered email or by phone, and you may be contacted by MIRAMAR TURISMO, requesting the submission of documents. The reservation will be subject to confirmation of the provided data.

Your credit card has a purchase limit established by its administrator. For your reservation to be approved, it is necessary that the available limit on your card is equal to or greater than the total purchase amount and not each installment. Thus, we may refuse some requests for exceeding this limit, and MIRAMAR TURISMO shall not be responsible for the denial of credit.

Note: MIRAMAR TURISMO informs that it complies with the best practices for handling, transmitting, and storing card data in the market. The procedure is the same for any of the accepted card brands.